IWC Pilot Watch, IW388103 - W011221

All of our orders are shipped fully insured using our logistics providers.

All international orders will be subject to taxes and duties in the receiver country, which is the buyer's responsibility. We WILL NOT alter the customs value for any reason. If you purchase an item and reject it at customs, we will retain an administrative and restocking charge for this.

We are a member of The National Association of Jewellers (NAJ) in the UK and are committed to following the Customer Charter set out by the NAJ.

This watch has been/will be fully inspected in-house and by our service partner and is covered by our 24-month warranty. Please note that this does not include accidental damage or negligence. Water resistance is only guaranteed in line with the manufacturer's standards. Some watches are considered vintage and not water-resistant.

Please be advised that any custom or sourced order is non-cancellable. Once a custom or sourced order is placed and confirmed, it cannot be cancelled. By proceeding with this order, you acknowledge and agree to our policy, and we will share an agreement for the sourcing of the watch. We appreciate your understanding and look forward to delivering a product that meets your specifications. For the avoidance of doubt, our sourced watches on Chrono24 carry an internal reference code beginning ATS-Wxxx or TOWxxx.